Situation Report 2017-09-30

September 30, 2017

Maria Response, Mexico City, Irma, Harvey Recovery

Signs of recovery are starting to emerge in Puerto Rico: greater than 60% of gas stations are operating & providing fuel and 49% of grocery & big box stores on the island are now open. While much life saving and life sustaining work remains to be done, these are important indicators for the community.

Tonight’s top takeaways:

ALAN and LIFT continue to host a daily private sector supply chain coordination call for Hurricane Maria. To request access to this call, please email With information management support from MIT’s Humanitarian Response Lab, and communications support from ALAN volunteers, the group worked a variety of issues today to assist businesses with aiding their employees and resuming their work. Among them:

  • The process in Hacienda according to a carrier and confirmed by a shipper:
  • LIFT’s air bridge successfully moved communications restoration equipment today. Additional flights and ships will be launched in the coming week. The process for businesses to request transport of humanitarian cargo is available via the shipping request form.
  • There is a need to understand short, mid, and long term fuel requirements for running generators. Please share your information here:
  • Evacuees may be eligible for FEMA Assistance by registering at Florida’s 211 system can also refer them to resources. Dial 2-1-1 or visit

A reminder on how to request and offer support:

Please refer to guidance from National VOAD and the Puerto Rico Federal Affairs Administration regarding how best to help survivors.

We have been told that the process provided previously is the correct way to offer trucking services. Call 469-401-9603 from a mobile phone to receive a text with instructions. Calling from a land line does not work.

DHS and FEMA are holding a daily private sector coordination call at 3 PM Eastern.  Dial-in number and participant passcode/pin: Dial-In #: 800-324-5531 pin: 798364 NBEOC Operations Dashboard:

Thanks again for all you are doing to support ALAN and the people affected by disasters around the world.


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ALAN is a 501(c)(3) organization which relies upon the generosity of individuals and businesses to conduct our operations. We never charge a fee for any of our disaster relief coordination activities or information referral services. Your donations are greatly appreciated, and may be made online.

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